Regional agency Mundys has snapped up a sales business, taking its branch total to five. It currently has two offices in Lincoln...
Archive
Agents are set to discover who has won the Best in Postcode accolades next week as part of a rejig of...
17 April 2024
From: Breaking News
Connells Group has become the first estate agency brand to be named an accredited supplier by the New Homes Quality Board...
09 April 2024
From: Breaking News
Kerfuffle-owned View Agents has launched a new partnership with EweMove. Ewemove agents will be able to use the reviews platform to highlight...
21 March 2024
From: Breaking News
The ripple effect of a property sale that falls through is, without exception, one of the most frustrating and disappointing events...
20 March 2024
From: Features
The UK Residential division of agency and property brand Knight Frank has won the ‘Best Customer Satisfaction Strategy Award’ at the UK Customer...
18 March 2024
From: Breaking News
Forget the Oscars, the biggest even in town last week was the Fine & Country International Annual Conference and Awards Gala. The...
13 March 2024
From: Breaking News
Reading the news on Estate & Letting Agent Today every day (as I’m sure you all do, too), there appears to...
17 February 2024
From: Features
A team of seasoned industry professionals with a combined experience of more than 140 years is set to launch a new...
09 February 2024
From: Breaking News
Reapit has unveiled a range of artificial intelligence (AI) initiatives to support agents. The agency software provider has launched an AI-powered property...
06 February 2024
From: Breaking News
The private rental landscape has been undergoing a profound transformation, with technology playing a pivotal role in shaping the way tenancies...
13 December 2023
From: Features
One of Hunters’ flagship North East offices is under new family ownership. Experienced landlord Thom Swalwell is Hunters’ new franchisee in Sunderland,...
05 December 2023
From: Breaking News
OneDome has launched a new service tailored to benefit prospective buyers and sellers. The homebuying platform has launched Premier Agent, an invitation...
09 November 2023
From: Breaking News
The annual ESTAS Awards have seen 1,000 people from across the industry witness a string of winners, including new categories celebrating...
24 October 2023
From: Breaking News
TV property guru Phil Spencer has backed the latest hip hop track commissioned by Made Snappy 360 to celebrate the 20th...
17 October 2023
From: Breaking News
The Guild of Property Professionals is celebrating reaching 13,000 ESTAS reviews. This has given the network an average customer service rating of 96.6%. Based on...
17 October 2023
From: Breaking News
Proptech – it’s a people thing. It might seem like a strange thing to say but the best of tech is a...
14 October 2023
From: Features
The stats on the slowing market are widely known, but a slowdown is by no means doom and gloom – it’s...
14 October 2023
From: Features
Customer service has been identified as one of the most important attributes when using an estate agent. A poll of 600 consumers...
02 October 2023
From: Breaking News
Around half a million mortgage-holders are facing an imminent financial shock as their fixed deals end in the run-up to Christmas...
20 September 2023
From: Breaking News
Industry partner Jerry Lyons is launching a new network to support independent ethical estate agencies. The Ethical Agent Network (EAN) aims to...
11 September 2023
From: Breaking News
Increasing numbers of customer service issues have been resolved since Zoopla outsourced its support department, the portal claims. Zoopla outsourced its customer...
07 September 2023
From: Breaking News
As estate agents, it is important to make sure that your business is efficient and cost-effective. One of the ways to...
01 September 2023
From: Sponsored Content
Social media has moved on from being a “nice to have” to a necessity for most businesses, but how do you...
14 July 2023
From: Marketing & Social Media
By adopting a top-notch Customer Relationship Management (CRM) solution, you're not only opening doors to acquiring new customers and nurturing existing...
05 July 2023
From: Sponsored Content
The Guild of Property Professionals has recognised the achievements of its members during its 30th anniversary celebration and awards ceremony. The awards,...
21 June 2023
From: Breaking News
The phrase ‘customer experience’ is bandied around a lot these days, so much so that it’s sometimes easy to think that...
13 May 2023
From: Features
Property industry customer review platform ESTAS is preparing to reveal its regional and national shortlists for their 2023 awards. The nominees for...
02 May 2023
From: Breaking News
Zoopla has outsourced its customer service operation for agents in a move that the portal said will improve the experience for...
28 April 2023
From: Breaking News
Agency staff have little more than a week to ensure their allAgents profile is up to date so they can boost...
21 April 2023
From: Breaking News
The ESTAS team may be known for its Customer Service Awards but it has now picked up a gong of its...
14 April 2023
From: Breaking News
Propertymark has released details of a panel featuring several industry heavyweights at its much anticipated conference in June. Founder of emoov-turned-property-pundit and...
11 April 2023
From: Breaking News
Innes & Mackay has been named the best estate agency in the north of Scotland for the second year in a...
04 April 2023
From: Breaking News
Land Registry analysis tool provider Veya has announced a partnership with home buying and selling platform adoor to help speed-up sales. Clients...
04 April 2023
From: Breaking News
British actor Rupert Everett has swapped the big screen for the recording studio after becoming the new voice of a radio...
24 March 2023
From: Breaking News
Proptech firm Finch has been named as the latest supplier accredited by the New Homes Quality Board (NHQB). It joins other brands...
20 March 2023
From: Breaking News
Agents may hate portal fees but have ranked property websites such as Rightmove and Zoopla as their most important digital asset. A...
14 March 2023
From: Breaking News
With no ease up on the cost of living crisis, understandably many agents’ primary concern is whether or not their tenants...
11 March 2023
From: Features
The UK residential division of property consultancy Knight Frank has been awarded for its customer services. The agency brand won the ‘Best...
10 March 2023
From: Breaking News
Move with Us and Moving Made Easy have been awarded the New Homes Quality Board (NHQB) accreditation for their part-exchange and...
08 March 2023
From: Breaking News
The Guild of Property Professionals has achieved the milestone of more than 11,000 ESTAS reviews. The network has revealed it has reached...
08 March 2023
From: Breaking News
Agency website designer and marketing provider is starting to use artificial intelligence tool ChatGPT in the products it provides agents. ChatGPT AI...
23 February 2023
From: Breaking News
Next week may not be the best time for agents to chase conveyancers waiting for Land Registry information. The Public and Commercial...
22 February 2023
From: Breaking News
Check out some of the latest charitable endeavours from agency and property brands this week. If you have a charitable event or...
17 February 2023
From: Breaking News
As economic signs increasingly point to a contraction in the property market, competition for new business will inevitably heat up. But...
03 December 2022
From: Features
OnTheMarket has won a high-profile award for its customer service due to its agent town hall sessions. The portal has won the...
28 October 2022
From: Breaking News
I can’t really write about anything else this week, can I? Unless you’ve been living under a rock, you will have...
22 October 2022
From: Features
The ESTAS Customer Service Awards – which are often described as estate agency’s version of the Oscars – took place last...
19 October 2022
From: Breaking News
Agency acquirer the Lomond Group has further extended its national footprint after targeting a burgeoning city in North West England for...
17 October 2022
From: Breaking News
In tougher times – as is the case now, post-Covid, post-Brexit, cost-of-living crisis, war in Ukraine, etc – reputation and consumer...
08 October 2022
From: Features
Beresfords recently hosted its annual summer party and awards ceremony to recognise and celebrate outstanding levels of achievement and dedication shown...
07 October 2022
From: Breaking News
There are no signs of a post-summer lull in the property jobs market. Here are some of the latest moves that took...
30 September 2022
From: Breaking News
Over the last two years, the property industry has experienced unprecedented change through shifting market conditions and new regulations around compliance. To...
28 September 2022
From: Features
Choosing the right technology platform for your agency is hard. Getting it wrong is easy. The last thing you need is to...
06 September 2022
From: Sponsored Content
Estate agency brands have begun reaching out to school leavers as students received their A and T-Level grades yesterday. Top grades for...
19 August 2022
From: Breaking News
The latest White Paper from the Institute of Residential Property Management (now part of The Property Institute) has called for customers...
11 August 2022
From: Breaking News
Another piece about conveyancing? Seems like it's been a bit of free-for-all in the last couple of weeks on the woes...
06 August 2022
From: Features
The temperature may be heating up outside and there are also few signs of the jobs market cooling down for agents...
29 July 2022
From: Breaking News
As the mass student exodus from rented accommodation begins throughout the UK, Richard Abbots of Inventory Hive offers advice on how...
02 July 2022
From: Features
Today’s consumers judge a business not just on the quality of its products, but also on their experience in using them....
15 June 2022
From: Breaking News
A record 600 firms and individuals have been shortlisted for the 2022 ESTAS Customer Service Awards. Sponsored by blockchain property network Coadjute,...
31 May 2022
From: Breaking News
Homeowners may have become less willing to pay upfront fees to sell their home. Despite efforts by online-only brands such as Purplebricks...
19 May 2022
From: Breaking News
Fundraising efforts featuring bikes, boats and James Bond all feature in this week's edition of Agents Do Charity. Remember, if you have...
13 May 2022
From: Breaking News
Agents may be gearing up for this year’s ESTAS Customer Service Awards but there is another accolade that you could aim for next...
12 May 2022
From: Breaking News
The shortlists for this year’s much-coveted ESTAS awards will be revealed from the end of this week. The ESTAS Customer Service Awards,...
03 May 2022
From: Breaking News
The property recruitment market seems to be moving as fast as house prices. Here are some of the latest moves that took...
29 April 2022
From: Breaking News
Zoopla has launched a new tool that promises to speed up and improve how agents receive leads. The portal previously sent leads...
28 April 2022
From: Breaking News
EweMove managing director Nick Neill has set out plans to double the size of the franchise network by 2025 as the brand’s...
26 April 2022
From: Breaking News
A well-known Yorkshire estate agency has expanded into another of its prime locations after striking a major acquisition deal. Linley & Simpson...
22 April 2022
From: Breaking News
A leading online residential conveyancing firm has opened its new headquarters and apprenticeship academy in Wirral, Merseyside, to try and help...
20 April 2022
From: Breaking News
In this week’s Natter, I carry out a Q&A with Lisa Knight, who has taken the impressive journey from barmaid to...
09 April 2022
From: Features
Hello and welcome to another Agents Do Charity, the weekly round up of fund-raising in our industry. Once more our thoughts are...
25 March 2022
From: Breaking News
Those aficionados of the Sound of Music will recognise the tag line above. It came to my mind when thinking about...
12 March 2022
From: Features
Hybrid agency EweMove has this morning announced that it’s moving all of its 170 branches to a new fully-automated cloud-based system...
03 March 2022
From: Breaking News
Property events and functions are now back in full swing, with 2022 likely to be the first ‘normal’ year for this...
12 February 2022
From: Features
If 2020 was the year of survival, then 2021 was about the post-Covid boom. The impact of the pandemic on the...
12 February 2022
From: Features
The regional agency group Experts In Property is back in business with an online awards event. Majoring on training, online marketing and...
09 February 2022
From: Breaking News
Two of the country’s highest profile agencies have signed up to a fledgling website which allows users to find, research, buy or...
31 January 2022
From: Breaking News
Three of Martin & Co’s most prominent branches in the north of England are under new ownership. The Saltaire, Keighley, and Thackley...
24 January 2022
From: Breaking News
The lettings sector looks set to steam ahead in 2022 after a record-breaking 2021, despite the financial and mobility challenges of...
22 January 2022
From: Features
With the drastic changes enacted on the industry over the past two years thanks to the pandemic and political events such...
22 January 2022
From: Features
Homesearch has won £5m new investment from venture capital firm Octopus Ventures - an organisation that has also backed three businesses...
20 January 2022
From: Breaking News
A new survey of people who have sold their home in the past six months has given a strong backing to...
14 January 2022
From: Breaking News
The objective of estate agents in 2022 must be to cut their business costs and employ technology to replace - and...
12 January 2022
From: Breaking News
The last two years have been dramatic and decisive for many people and many businesses. Both have reassessed their work approaches...
08 January 2022
From: Features
Mark Meyer, CEO, Meyers Estate Agents: “We’re on a mission to revolutionise the traditional concept of estate agency. We don’t have...
03 December 2021
From: Sponsored Content
The Dispute Service has been selected to operate the New Homes Ombudsman scheme, following what has been called ”a fiercely competitive...
03 December 2021
From: Breaking News
Trust has always been vital for building and nurturing good relations between an agent and their customer. Maintaining trust will keep...
20 November 2021
From: Features
PropTech has seen a surge in uptake over the last few years for several reasons – be it the Covid-19 pandemic...
13 November 2021
From: Features
A few weeks ago the ESTAS took place at the Grosvenor House hotel in London - the first chance for many...
06 November 2021
From: Features
With quality built into every stage of the production process of Bosch, NEFF and Siemens appliances. From the initial design phase, through...
03 November 2021
From: Features
As you are no doubt aware, building mutually beneficial relationships with conveyancers in your local area can not only make your...
27 October 2021
From: Features
PropTech is booming, and its rise was only accelerated by the Covid-19 pandemic, which forced the real estate industry – as...
26 October 2021
From: Sponsored Content
The ESTAS – often known as the property world’s version of the Oscars – returns as an in-person event this Friday...
21 October 2021
From: Sponsored Content
Some 1,100 guests are expected to attend the ESTAS awards tomorrow - the first time agents, conveyancers and brokers will gather...
21 October 2021
From: Breaking News
In this thought leadership article, Videosign CEO Steven Tallant looks at electronic signatures and conveyancing and whether the time is nigh for the...
16 October 2021
From: Features
2021 redefined what it meant to offer exceptional customer experiences for consumers across multiple industries, but particularly for the residential property...
13 October 2021
From: Features
As we move into the autumn of 2021, what the coming year has in store for estate agents is something we...
29 September 2021
From: Features
An estate agency that charges buyers not sellers is proposing to roll out nationwide. FreeAgent247.com, has been set up by Daniel Lewis...